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10 STEPS FOR OVERCOMING RESISTANCE

1) Obtain information on attitudes and morale.

2) Understand how behavior affects the company and how resistance manifests.

3) Evaluate these attitudes and behaviors.

4) Establish an open-door policy and an open-mind concept.

5) Become an effective listener.

6) Use time effectively to avoid the common pitfall of not enough time to do, listen, collect data, learn.

7) Provide tools - education/training in latest techniques, technologies, etc.

8) Measure results of team activities to demonstrate interest.

9) Reward people/teams for performance stages.

10 Don't procrastinate; make decisions.

 


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