Processes that are used when work affects more than one function or department of an organization

A collection of activities that together produce a usable product or service by applying resources from one or more functional areas / Or / A particular method of doing something, generally involving a number of steps or operations / Or / A series of actions that lead to a desired result; converting inputs into outputs

The central tendency of a given process characteristic across a given amount of time or at a specific point in time

1. A statistical measure indicating the inherent variation for a given event in a stable process, usually defined as the process width divided by 6 sigma. 2. Competence of the process, based on tested performance, to achieve certain results

The value of the tolerance specified for the characteristic divided by the process capability. There are several types of process capability indexes, including the widely used C_pk and C_p

A logical method of questioning that compares the process conditions when a non conforming output was produced with the process conditions when a conforming output was produced

Operations with a built in finding and adjusting step to keep a product or service in conformance with the specifications

Any of a number of various types of graphs upon which data are plotted against specific control limits

Method helps determine which processes to use to obtain desired results by evaluating the progress of events and the variety of conceivable outcomes. Implementation plans do not always progress as anticipated. When problems, technical or otherwise, arise, solutions are frequently not apparent. The PDPC method, in response to these kinds of problems, anticipates possible outcomes and prepares countermeasures that will lead to the best possible solutions

Depicts the flow of material through the process, including any rework or repair operations

Also Activity Model A graphic representation of a business process that exhibits the activities and their interdependencies that make up the business process to any desired level of detail. An activity model reveals the interactions between activities in terms of inputs and outputs while showing the controls placed on each activity and the types of resources assigned to each activity

The specific beginning and end points of any process for the purpose of analysis. The more specific the smallest element, the more meaningful the analysis of the input controls

The range of values which a given process characteristic displays; this particular term most often applies to the range but may also encompass the variance. The spread may be based on a set of data collected at a specific point in time or may reflect the variability across a given amount of time

The variables in a process that affect outcomes. Two types of process variation special cause and common cause

A part of the Product Quality Plan. It is a prevention oriented management tool that addresses product design, process design, and when applicable software design

The obligation of a company to make restitution for loss related to personal injury, property damage, or other harm caused by its product or service.

The submissions are based on small quantities of parts taken from a significant production run made with production tooling, processes, and cycle times. Parts for production part approval are checked by the supplier to all engineering requirements

A management document describing the approach taken for a project. The plan typically describes work to be done, resources required, methods to be used, the configuration management and quality assurance procedures to be followed, the schedules to be met, the project organization, etc. Project in this context is a generic term. Some projects may also need integration plans, security plans, test plans, quality assurance plans, etc. See: documentation plan, software development plan, test plan, software engineering

The use of techniques of mathematical logic to infer that a relation between program variables assumed true at program entry implies that another relation between program variables holds at program exit