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What does it do?  | Benchmarking is an improvement tool whereby a company:Measures its performance or process against other companies' best in class practices, Determines how those companies achieved their performance levels, Uses the information to improve its own performance |
Why Use? 
| Benchmarking is an important tool in the improvement of your process for several reasons. First, it allows you to compare your relative position for this product or service against industry leaders or other companies outside your industry who perform similar functions. Second, it helps you identify potential Xs by comparing your process to the benchmarked process. Third, it may encourage innovative or direct applications of solutions from other businesses to your product or process. And finally, benchmarking can help to build acceptance for your project's results when they are compared to benchmark data obtained from industry leaders |
When Use? 
| Benchmarking can be done at any point in the Six Sigma process when you need to develop a new process or improve an existing one |
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